Returns & Exchanges
At SUNSHINEMALL, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, we offer easy returns within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our beauty support team with your order number to start the return process.
- 2.Prepare Your Package
Carefully pack the unused or gently used products in their original packaging to ensure they remain secure during transit.
- 3.Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.